01
Frontline-ready channels
SMS, QR, and mobile-friendly surveys so branch staff participate as easily as corporate teams.
Case study · Banking
HDB Bank
3 years, ongoing. Solutions: Employee Engagement, Pulse.
Challenge
A branch-and-corporate bank needed engagement insight that reached deskless branch staff as reliably as head-office teams.
Approach
PEACE-based engagement measurement adapted to HDB Bank's branch-and-corporate structure, with SMS and QR channels for frontline participation.
Outcome
Branch participation rose to match corporate rates, and managers now receive unit scorecards within days of close — engagement up 8 points over three cycles.
“For the first time, our branch network and corporate functions speak the same engagement language — and the numbers finally line up.”
How we help
What Corpmetrix delivered for HDB Bank.
Listening, leadership insight, and action on one PEACE® system.
02
Branch and corporate heatmaps
One PEACE taxonomy with cuts that respect how a retail bank is actually organised.
03
Fast unit scorecards
Managers receive actionable packs days after close — not weeks later when momentum is gone.
04
Pulse between annual cycles
Short follow-up listening to check whether branch actions moved the drivers that mattered.
FAQ
Frequently asked questions
Straight answers before you book a conversation.
Through SMS, WhatsApp, QR, and SSO options — not email-only campaigns that miss the network.
Yes. HDB Bank uses one PEACE model with hierarchy cuts, so group leaders compare like with like.
Unit scorecards are typically available within days of survey close, with anonymity thresholds enforced automatically.